Research Students’ Profiles

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Mr Snehasish Banerjee



PhD Student (Information Studies)

Wee Kim Wee School of Communication & Information
Nanyang Technological University
31 Nanyang Link
Singapore 637718

Email: snehasis002@e.ntu.edu.sg
Phone: (65) 67905772
Office: 05-01, WKWSCI

Research, Teaching & Professional Experience

  • Snehasish holds a Bachelor’s degree in Computer Science & Engineering (West Bengal University of Technology, India, 2011), and a Master’s degree in Information Systems (Nanyang Technological University, Singapore, 2012).
  • His research interests are in the areas of social computing, user-generated content, and cyber-psychology.
  • His research is being supervised by Dr. Alton Y. K. Chua.

Publications

  • Chua, A. Y. K., & Banerjee, S. (2015). Measuring the effectiveness of answers in Yahoo! Answers. Online Information Review, 39(1), 104-118.
  • Chua, A. Y. K., & Banerjee, S. (2015). Understanding review helpfulness as a function of reviewer reputation, review rating, and review depth. Journal of the Association for Information Science and Technology, 66(2), 354-362.
  • Banerjee, S., Chua, A. Y. K., & Kim, J. J. (2015). Using supervised learning to classify authentic and fake online reviews. Proceedings of the ACM International Conference on Ubiquitous Information Management and Communication (ICUIMC), Bali, Indonesia, January 8-10 (pp. 88.1-88.7). New York: ACM.
  • Banerjee, S., & Chua, A. Y. K. (2014). A theoretical framework to identify authentic online reviews. Online Information Review, 38(5), 634-649.
  • Chua, A. Y. K., & Banerjee, S. (2014). Where to ask and how to ask? The case of community question answering sites. Proceedings of the IEEE Science and Information Conference (SAI), London, UK, August 27-29 (pp. 888-895). IEEE.
  • Banerjee, S., & Chua, A. Y. K. (2014). A linguistic framework to distinguish between genuine and deceptive online reviews. Proceedings of the IAENG International Conference on Internet Computing and Web Services (ICICWS), Hong Kong, March 12-14 (pp. 501-506). Hong Kong: IAENG. Available at: http://www.iaeng.org/publication/IMECS2014/IMECS2014_pp501-506.pdf [Certificate of Merit Award]
  • Chua, A. Y. K., & Banerjee, S. (2013). So fast so good: An analysis of answer quality and answer speed in community question answering sites. Journal of the American Society for Information Science and Technology, 64(10), 2058-2068.
  • Chua, A. Y. K., & Banerjee, S. (2013). Customer knowledge management via social media: The case of Starbucks. Journal of Knowledge Management, 17(2), 237-249. Available at: http://www.emeraldinsight.com/doi/full/10.1108/13673271311315196 [Outstanding Paper Award]
  • Chua, A. Y. K., & Banerjee, S. (2013). Gamification of community policing: SpamCombat. In T. Yoshida, G. Kou, A. Skowron, J. Cao, H. Hacid, & N. Zhong (Eds.), Lecture Notes in Computer Science: Vol. 8210. International Conference on Active Media Technology (AMT), Maebashi, Japan, October 29-31 (pp. 74-83). Switzerland: Springer International Publishing.
  • Chua, A. Y. K., & Banerjee, S. (2013). Aggregated community question answering. Proceedings of the IAENG International Conference on Internet Computing and Web Services (ICICWS), Hong Kong, March 13-15 (pp. 397-402). Hong Kong: IAENG. Available at: http://www.iaeng.org/publication/IMECS2013/IMECS2013_pp397-402.pdf